Europe Inspire Days 2023 Agenda

The conference for Europe will flow as:

  • The conference starts with a Welcome Reception the evening of Monday, March 20th
  • We will Kick off of conference with General Session & Breakouts all day followed by our Evening Event on Tuesday, March 21st
  • Inspire Days will conclude with General Session & Breakouts all day Wednesday, March 22nd 

Please note the sessions will be available in English only.

click here to download the agenda
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Name Time More Info
Monday, March 20, 2023
Welcome Reception6:00 PM - 9:00 PMEvening Event

Welcome Reception

The conference starts with a Welcome Reception the evening of Monday, 20th March. 

Join us at the Park Plaza Westminster Bridge's Primo bar to kick off our event with some drinks and canapes. 

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Name Time More Info
Tuesday, March 21, 2023
Conference Registration7:00 AM - 9:00 AMGeneral Session
Welcome to Inspire Days 2023: Powering Digital Experiences9:00 AM - 9:15 AMGeneral Session
Connecting the dots: megatrends in global customer experience9:15 AM - 10:00 AMGeneral Session
The Future of Quadient: Portfolio Vision & Roadmap10:00 AM - 10:45 AMGeneral Session
Break10:45 AM - 11:00 AMBreak
Inspire in action: the UBS story11:00 AM - 11:30 AMGeneral Session
The Road to CXM for Inspire11:30 AM - 12:30 PMGeneral Session
Lunch12:30 PM - 1:30 PMLunch
Getting started with Inspire Journey1:30 PM - 2:00 PMTrack 1 – New to Inspire
Inspire in action: Migrating Inspire to the Azure cloud with Rabobank and Canon1:30 PM - 2:00 PMTrack 4 - Business & Innovation Track
How to: pick the right deployment model to meet your long term strategy1:30 PM - 2:00 PMTrack 3 – How To
In action: Introducing the all-new Quadient Hub1:30 PM - 2:00 PMDemo Theatre
Deep Dive: Inspire Scaler1:30 PM - 2:40 PMTrack 2 – Tech Track (Under the Hood)
From volume to value: unlocking experience-driven communications2:10 PM - 2:40 PMTrack 4 - Business & Innovation Track
In action: Using Inspire Evolve and Impress together2:10 PM - 2:40 PMDemo Theatre
Getting started with Inspire Evolve2:10 PM - 2:40 PMTrack 1 – New to Inspire
How to: rapidly consolidate your CCM solutions with InspireXpress2:10 PM - 2:40 PMTrack 3 – How To
Getting started with Inspire Flex2:50 PM - 3:20 PMTrack 1 – New to Inspire
In action: Building applications with Inspire Evolve2:50 PM - 3:20 PMDemo Theatre
Connecting the dots: Introducing Impress2:50 PM - 3:20 PMTrack 4 - Business & Innovation Track
Inspire Tips and Tricks2:50 PM - 3:20 PMTrack 2 – Tech Track (Under the Hood)
How to: Deploy Inspire Flex containers2:50 PM - 3:20 PMTrack 3 – How To
Break3:20 PM - 3:50 PMBreak
How to: get started with Quadient Managed Services3:50 PM - 4:20 PMTrack 3 – How To
Getting started with Quadient Archive and Retrieval3:50 PM - 4:20 PMTrack 1 – New to Inspire
In action: Simplifying your Front Office with Inspire Evolve3:50 PM - 4:20 PMDemo Theatre
Inspire in action: Service Provider customer panel3:50 PM - 4:20 PMTrack 4 - Business & Innovation Track
Deep Dive: Inspire Designer3:50 PM - 5:00 PMTrack 2 – Tech Track (Under the Hood)
In action: The importance of the archive - Quadient Archive & Retrieval4:30 PM - 5:00 PMDemo Theatre
Getting started with Omnichannel Orchestration4:30 PM - 5:00 PMTrack 1 – New to Inspire
Connecting the dots: Introducing AP by Beanworks4:30 PM - 5:00 PMTrack 3 – How To
Inspire in action: Customer-focused transformation with OP Financial Group4:30 PM - 5:00 PMTrack 4 - Business & Innovation Track
Day 1 sessions close5:00 PMGeneral Session
Evening Event7:00 PM - 10:00 PMEvening Event

Evening Event at the Cutty Sark

Join us for a magical evening at the historic Cutty Sark. 

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Wednesday, March 22, 2023
Breakfast7:00 AM - 8:30 AMBreakfast
Digitalising customer communications in the print industry with Adare and Espire8:30 AM - 9:00 AMTrack 3 – How To
Connecting the dots: Introducing Quadient AR8:30 AM - 9:00 AMTrack 4 - Business & Innovation Track
Inspiring success: Getting the most from training, self-service, and support8:30 AM - 9:00 AMTrack 1 – New to Inspire
Deep Dive: Inspire Evolve8:30 AM - 9:40 AMTrack 2 – Tech Track (Under the Hood)
BREAKOUT SESSIONS8:30 AM - 12:00 PMGeneral Session
In action: Omnichannel made easy with Scaler and Omnichannel Orchestration9:00 AM - 9:40 AMDemo Theatre
How to: maximise data insights within Inspire Journey9:10 AM - 9:40 AMTrack 3 – How To
Inspiring success: Getting the most from training, self-service, and support9:10 AM - 9:40 AMTrack 1 – New to Inspire
Rapid digital transformation for the agile enterprise9:10 AM - 10:20 AMTrack 4 - Business & Innovation Track
In action: Using Inspire Evolve and Impress together9:50 AM - 10:20 AMDemo Theatre
Deep Dive: Archive and Retrieval9:50 AM - 10:20 AMTrack 2 – Tech Track (Under the Hood)
Inspire in action: The Legal & General journey9:50 AM - 10:20 AMTrack 1 – New to Inspire
How to: get the most out of Inspire Interactive9:50 AM - 10:20 AMTrack 3 – How To
Break10:20 AM - 10:40 AMBreak
Committing to the cloud as an existing Inspire Flex customer10:40 AM - 11:15 AMTrack 4 - Business & Innovation Track
Inspire in action: Killing the “long tail” of CCM with Vontobel10:40 AM - 11:15 AMTrack 1 – New to Inspire
In action: Digital transformation with DigitalBOOST10:40 AM - 11:15 AMDemo Theatre
How to: leverage personalised video for better digital experiences10:40 AM - 11:15 AMTrack 3 – How To
Deep Dive: Digital Communications10:40 AM - 12:00 PMTrack 2 – Tech Track (Under the Hood)
Inspire in action: Transforming the customer experience with Swift11:25 AM - 12:00 PMTrack 1 – New to Inspire
In action: Taking engagement to the cutting edge with Interactive Personalised Video11:25 AM - 12:00 PMDemo Theatre
How to: best practices for staying on top of your Inspire upgrades11:25 AM - 12:00 PMTrack 3 – How To
Inspire in Action: Is 2023 a watershed year in your communications management strategy?11:25 AM - 12:00 PMTrack 4 - Business & Innovation Track
Lunch12:00 PM - 1:00 PMLunch
General Session Resumes1:00 PMGeneral Session
Inspire in action: Powering digital experiences1:00 PM - 2:00 PMGeneral Session
Inspire in action: delivering the CX promise with Veolia and Tessi2:00 PM - 2:30 PMGeneral Session
Break2:30 PM - 3:00 PMBreak
The CXM Transformers: award ceremony3:00 PM - 3:30 PMGeneral Session
Getting better all the time - Quadient’s year in CX3:30 PM - 4:00 PMGeneral Session
Closing remarks4:00 PM - 4:15 PMGeneral Session
Conference End4:15 PMGeneral Session