Date & Time
Wednesday, March 22, 2023, 2:00 PM - 2:30 PM
Inspire in action: delivering the CX promise with Veolia and Tessi

With over 160 years of expertise in water, energy, and waste, Veolia are one of the most innovative names in the global utilities industry. In this session, Mathieu Martin (Head of Residential Market, Veolia Water, France), will explain how Tessi’s Inspire-as-a-Service solution allows over 1,200 CSRs to deliver an enhanced customer experience, and always keeps Veolia ahead of their peers.

Speaker: Mathieu Martin, Veolia