Quadient Inspire Days Agenda

Name Time Location Name More Info
Wednesday, September 19, 2018
Registration Open12:00 PM - 2:00 PMGrand Ballroom Foyer (2nd Floor)
Welcome to Inspire Days 20182:00 PM - 2:30 PMGrand Ballroom (2nd Floor)
Quadient Today2:30 PM - 3:15 PMGrand Ballroom (2nd Floor)
Mapping Your Digital Future3:15 PM - 4:00 PMGrand Ballroom (2nd Floor)
Coffee Break - Sponsored by Objectiva / Demo Pod Exhibit Open4:00 PM - 4:15 PMGrand Ballroom Foyer (2nd Floor)
Keynote: Want to Build Your Culture and Customer Experience to Earn “Admirable” Business Growth? Start by asking: Would You Do That to Your Mother?4:45 PM - 5:15 PMGrand Ballroom (2nd Floor)
Conference Break5:15 PM - 7:00 PM 
Quadient Carnival - Reception / Dinner7:00 PM - 10:00 PMGrand Ballroom (2nd Floor)
Thursday, September 20, 2018
Breakfast Sponsored by Ricoh7:00 AM - 9:00 AMConstitution Ballroom B (2nd Floor)
Allison Payment System - Case Study9:00 AM - 9:30 AMIndependence East & West, 2nd Floor
The Employee Experience: Digitally Enable and Upskill Your Teams9:00 AM - 9:30 AMRepublic B, 2nd Floor
Service Providers: Transform Your Client Relationships Through Customer Journey Mapping9:00 AM - 9:30 AMRepublic A, 2nd Floor
Invitation-Only: The 5 Competency Framework Workshop9:00 AM - 10:50 AMGardner, 3rd Floor
Moving out of the Shadows: Bringing together the Business of IT to Amplify Impact9:40 AM - 10:10 AMRepublic B, 2nd Floor
Fidelis Care - Case Study9:40 AM - 10:10 AMIndependence East & West, 2nd Floor
Enterprise: Your Customers Choose the Journey. You Deliver the Experience9:40 AM - 10:10 AMMultiple Locations
Test Your Digital-Readiness... How far do you want to go? 10:20 AM - 10:50 AMRepublic A, 2nd Floor
R12: Best Use Cases and Demo10:20 AM - 10:50 AMRepublic B, 2nd Floor
Royal Bank of Canada (RBC) - Case Study10:20 AM - 10:50 AMIndependence East & West, 2nd Floor
R12: Best Use Cases and Demo11:05 AM - 11:20 AMRepublic B, 2nd Floor
Session Continues Invitation-Only: The 5 Competency Framework Workshop (Clone)11:05 AM - 11:20 AMGardner, 3rd Floor
Test Your Digital-Readiness... How far do you want to go?11:05 AM - 11:35 AMRepublic A, 2nd Floor
Enterprise Panel: Key Learning of Implementation11:05 AM - 11:35 AMIndependence East & West, 2nd Floor
Coffee Break / Demo Pod Exhibit Open11:35 AM - 11:45 AMGrand Ballroom Foyer (2nd Floor)
Objectiva - Successful Inspire Implementation Strategies11:45 AM - 12:15 PMRepublic A, 2nd Floor
EMC Insurance - Case Study11:45 AM - 12:15 PMIndependence East & West, 2nd Floor
Service Providers Panel: Key Learnings of Implementation11:45 AM - 12:15 PMRepublic B, 2nd Floor
Lunch - Sponsored by Cannon / Demo Pods Exhibits Open12:15 PM - 2:00 PMConstitution Ballroom AB (2nd Floor)
We're Halfway There2:00 PM - 2:30 PMGrand Ballroom (2nd Floor)
Blue Cross Blue Shield Tennessee - Case Study2:30 PM - 3:00 PMGrand Ballroom (2nd Floor)
R12 and Beyond3:00 PM - 3:45 PMRepublic A, 2nd Floor
Coffee Break / Demo Pod Exhibit Open3:45 PM - 4:00 PMGrand Ballroom Foyer (2nd Floor)
Accelerate your Digital Transformation4:00 PM - 4:45 PMGrand Ballroom (2nd Floor)
Day Close4:45 PM - 5:00 PMGrand Ballroom (2nd Floor)
Transportation to Fenway Park - Pick up outside of Hotel Lobby at Dalton Street7:00 PM - 7:30 PM4 Yawkey Way, Boston, MA 02215
Fun at Fenway Park7:30 PM - 11:00 PM4 Yawkey Way, Boston, MA 02215
Transportation to Back to Sheraton Hotel 9:30 PM - 11:00 PM4 Yawkey Way, Boston, MA 02215
Friday, September 21, 2018
Breakfast7:00 AM - 9:00 AMConstitution Ballroom A (2nd Floor)
Invite Only: Service Providers DPO Digital Now Breakfast7:45 AM - 9:00 AMConstitution Ballroom B (2nd Floor)
Moving to Omni Channel9:00 AM - 9:30 AMIndependence East & West, 2nd Floor
Liberty Mutual - Case Study9:00 AM - 9:30 AMRepublic A, 2nd Floor
Make the Move to Digital - Mobile Apps9:00 AM - 9:30 AMRepublic B, 2nd Floor
Through the Lense of Your Customer : Mapping the Customer Experience 9:00 AM - 9:30 AMIndependence East & West, 2nd Floor
Through the Lense of Your Customer : Mapping the Customer Experience9:40 AM - 10:10 AMIndependence East & West, 2nd Floor
Moving to Omni Channel 9:40 AM - 10:10 AMIndependence East & West, 2nd Floor
Ricoh - The Importance of the Customer Communication Experience9:40 AM - 10:10 AMRepublic B, 2nd Floor
Quadient Data Services: Increase Your Reach, Grow your Business 9:40 AM - 10:10 AMRepublic B, 2nd Floor
Quadient Data Services: Increase Your Reach, Grow your Business10:20 AM - 10:50 AMIndependence East & West, 2nd Floor
Make the Move to Digital - Web Portals10:20 AM - 10:50 AMRepublic B, 2nd Floor
Madison Advisors: Keeping the Customer In Mind When Going Digital10:20 AM - 10:50 AMRepublic A, 2nd Floor
The Employee Experience: Digitally Enable and Upskill Your Teams 10:20 AM - 10:50 AMIndependence East & West, 2nd Floor
Break10:50 AM - 11:35 AMGrand Ballroom Foyer (2nd Floor)
Make the Move to Digital - Web Portals11:05 AM - 11:35 AMIndependence East & West, 2nd Floor
Inspire Tips and Tricks11:05 AM - 11:35 AMRepublic B, 2nd Floor
Behind the Curtain: Ensuring the Security compliance of Your Customer Experience11:05 AM - 11:35 AMIndependence East & West, 2nd Floor
Finding Efficiencies = Data Automation + Mailing Process Improvement with Ignite11:05 AM - 11:35 AMRepublic A, 2nd Floor
Finding Efficiencies = Data Automation + Mailing Process Improvement with Ignite11:45 AM - 12:15 PMRepublic A, 2nd Floor
Inspire Tips and Tricks 11:45 AM - 12:15 PMRepublic B, 2nd Floor
Behind the Curtain: Ensuring the Security compliance of Your Customer Experience 11:45 AM - 12:15 PMIndependence East & West, 2nd Floor
Make the Move to Digital - Mobile Apps11:45 AM - 12:15 PMIndependence East & West, 2nd Floor
Grab & Go Lunch12:15 PM - 1:00 PMConstitution Ballroom AB (2nd Floor)