EMEA Inspire Days 2021 Agenda

All sessions are in UTC +0 (London, Edinburgh).

Each day, the event will start at:

  • 1:00 PM London time
  • 2:00 PM Paris time
  • 2:00 PM Berlin Time

Please note the sessions will be available in the following languages:

  • English, Español, Português, Français, Deutsch
Name Time Full Timezone More Info
Wednesday, November 17, 2021
Empower. Elevate. Accelerate.1:00 PM - 1:20 PM(UTC +0:00) London
The Offer You Can't Refuse1:20 PM - 1:55 PM(UTC +0:00) London
Break1:55 PM - 2:10 PM(UTC +0:00) London
Future-focused: Quadient’s Roadmap for Exceptional Experiences2:10 PM - 2:40 PM(UTC +0:00) London
Inspire Flex in Action: Level Up your Digital CX2:40 PM - 3:00 PM(UTC +0:00) London
Inspire Evolve in Action: Hard-hitting Insurance Use Cases2:40 PM - 3:00 PM(UTC +0:00) London
Inspire Evolve in Action: Standout Banking Use Cases2:40 PM - 3:00 PM(UTC +0:00) London
Inspire Journey & Evolve in Action: Streamlining Talent Recruiting2:40 PM - 3:00 PM(UTC +0:00) London
Break3:00 PM - 3:10 PM(UTC +0:00) London
The 7 Characteristics of Highly Effective Communications3:10 PM - 3:35 PM(UTC +0:00) London
In the Zone With Canon3:35 PM - 3:55 PM(UTC +0:00) London
Key Recommendations3:55 PM - 4:00 PM(UTC +0:00) London
Thursday, November 18, 2021
Get Inspired1:00 PM - 1:10 PM(UTC +0:00) London
R15 in 151:10 PM - 1:25 PM(UTC +0:00) London
Solved: Your Most Challenging Use Cases1:25 PM - 1:45 PM(UTC +0:00) London
Break1:45 PM - 1:55 PM(UTC +0:00) London
The Critical Piece that's Missing from your CX Strategy1:55 PM - 2:25 PM(UTC +0:00) London
Conquer Inspire Interactive1:55 PM - 2:25 PM(UTC +0:00) London
Top 5 Customer-first UX Tips1:55 PM - 2:25 PM(UTC +0:00) London
Inspire Pro Tips and Tricks1:55 PM - 2:25 PM(UTC +0:00) London
How to Do More with Inspire Designer2:25 PM - 2:55 PM(UTC +0:00) London
Actionable Tips for Mobilizing your Digital-First Strategy2:25 PM - 2:55 PM(UTC +0:00) London
How to Maximize ROI by Connecting Journeys and Touchpoints2:25 PM - 2:55 PM(UTC +0:00) London
Creating your CCM Flywheel: The First 90 Days2:25 PM - 2:55 PM(UTC +0:00) London
Break2:55 PM - 3:10 PM(UTC +0:00) London
Triple Threat: The Benefits of Connecting CCM with CRM and Business Apps3:10 PM - 3:40 PM(UTC +0:00) London
How to Build a World-Class Experience Architecture3:10 PM - 3:40 PM(UTC +0:00) London
Peer Insights from Around the World (Computershare)3:10 PM - 3:40 PM(UTC +0:00) London
Go the Distance with Inspire Scaler3:10 PM - 3:40 PM(UTC +0:00) London
Inspire Days 2021 Awards Ceremony - EMEA/ AMER3:40 PM - 4:00 PM(UTC +0:00) London