AMER Inspire Days 2021 Agenda

All sessions are in UTC -5 (Eastern Standard Time - US & Canada).

Each day the event will start at:

  • 1:00 PM New York time
  • 10:00 AM San Francisco time

Please note the sessions will be available in the following languages:

  • English, Español, Português, Français

Click here to download the agenda. 

Name Time Full Timezone More Info
Wednesday, November 17, 2021
Empower. Elevate. Accelerate.1:00 PM - 1:20 PM(UTC -5:00) Eastern Standard Time (US & Can)
The Offer You Can't Refuse1:20 PM - 1:55 PM(UTC -5:00) Eastern Standard Time (US & Can)
Break1:55 PM - 2:10 PM(UTC -5:00) Eastern Standard Time (US & Can)
Future-focused: Quadient’s Roadmap for Exceptional Experiences2:10 PM - 2:40 PM(UTC -5:00) Eastern Standard Time (US & Can)
Inspire Evolve in Action: Hard-hitting Insurance Use Cases2:40 PM - 3:00 PM(UTC -5:00) Eastern Standard Time (US & Can)
Inspire Flex in Action: Level Up your Digital CX2:40 PM - 3:00 PM(UTC -5:00) Eastern Standard Time (US & Can)
Inspire Evolve in Action: Standout Banking Use Cases2:40 PM - 3:00 PM(UTC -5:00) Eastern Standard Time (US & Can)
Inspire Journey & Evolve in Action: Streamlining Talent Recruiting2:40 PM - 3:00 PM(UTC -5:00) Eastern Standard Time (US & Can)
Break3:00 PM - 3:10 PM(UTC -5:00) Eastern Standard Time (US & Can)
The 7 Characteristics of Highly Effective Communications3:10 PM - 3:35 PM(UTC -5:00) Eastern Standard Time (US & Can)
In the Zone With Capgemini3:35 PM - 3:55 PM(UTC -5:00) Eastern Standard Time (US & Can)
Key Recommendations3:55 PM - 4:00 PM(UTC -5:00) Eastern Standard Time (US & Can)
Thursday, November 18, 2021
Get Inspired1:00 PM - 1:10 PM(UTC -5:00) Eastern Standard Time (US & Can)
R15 in 151:10 PM - 1:25 PM(UTC -5:00) Eastern Standard Time (US & Can)
Solved: Your Most Challenging Use Cases1:25 PM - 1:45 PM(UTC -5:00) Eastern Standard Time (US & Can)
Break1:45 PM - 1:55 PM(UTC -5:00) Eastern Standard Time (US & Can)
The Critical Piece that's Missing from your CX Strategy1:55 PM - 2:25 PM(UTC -5:00) Eastern Standard Time (US & Can)
Top 5 Customer-first UX Tips1:55 PM - 2:25 PM(UTC -5:00) Eastern Standard Time (US & Can)
Conquer Inspire Interactive1:55 PM - 2:25 PM(UTC -5:00) Eastern Standard Time (US & Can)
Inspire Pro Tips and Tricks1:55 PM - 2:25 PM(UTC -5:00) Eastern Standard Time (US & Can)
How to Do More with Inspire Designer2:25 PM - 2:55 PM(UTC -5:00) Eastern Standard Time (US & Can)
Actionable Tips for Mobilizing your Digital-First Strategy2:25 PM - 2:55 PM(UTC -5:00) Eastern Standard Time (US & Can)
How to Maximize ROI by Connecting Journeys and Touchpoints2:25 PM - 2:55 PM(UTC -5:00) Eastern Standard Time (US & Can)
Creating your CCM Flywheel: The First 90 Days2:25 PM - 2:55 PM(UTC -5:00) Eastern Standard Time (US & Can)
Break2:55 PM - 3:10 PM(UTC -5:00) Eastern Standard Time (US & Can)
Triple Threat: The Benefits of Connecting CCM with CRM and Business Apps3:10 PM - 3:40 PM(UTC -5:00) Eastern Standard Time (US & Can)
How to Build a World-Class Experience Architecture3:10 PM - 3:40 PM(UTC -5:00) Eastern Standard Time (US & Can)
Go the Distance with Inspire Scaler3:10 PM - 3:40 PM(UTC -5:00) Eastern Standard Time (US & Can)
Peer Insights from Around the World (Computershare)3:10 PM - 3:40 PM(UTC -5:00) Eastern Standard Time (US & Can)
Inspire Days 2021 Awards Ceremony3:40 PM - 4:00 PM(UTC -5:00) Eastern Standard Time (US & Can)