Best practices for collecting accounts receivable (AR) in the new age

Debt collection may be an age-old activity. But your strategies to manage it must evolve with the times.

Fast invoicing and follow up? They are today’s table stakes.

Your customers are dealing with high inflation, rising interest rates, and clogged supply chains. In other words, your collections notifications are not top of mind for them.

Learning Objectives

In this session, you will discover best practices that help you to cut through the noise and get paid faster. That includes:
- Using technology to design tailored workflows that better engage customers. 
- The importance of two-way communication and how to build it into your collections.  
- Creating a prioritization strategy that enables you to control AR risk.  
- Key strategies that align AR and sales to streamline the collections process.

 

This program is eligible for CPE credit.
To earn 1 CPE credit: Attend a minimum of 2 eligible Finance Automation sessions, respond to a minimum of 3 polling questions, and attend for a minimum of 50 minutes.
To earn 1.5 CPE credits: Attend 3 eligible Finance Automation sessions, respond to a minimum of 5 polling questions, and attend for a minimum of 75 minutes.

Encoursa is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: NASBAregistry.org.

Sarah-Jayne Martin
Finance Automation - Field of Study: Business Management and Organization