In this session, we connect the dots between customer communications and accounts payable processes for total customer experience transformation. Manually processing invoices is costly, time-consuming, and can lead to unhappy customers. Digitizing the AP process simplifies the process. Experts from Quadient and Doculabs will share three ways to move from manual to digital AP processes and how it impacts your CCM strategy.

Speakers: Rich Medina & Marty Pavlik, Doculabs