Date & Time
Thursday, November 18, 2021, 1:55 PM - 2:25 PM
Full Timezone
(UTC -5:00) Eastern Standard Time (US & Can)
Name
Top 5 Customer-first UX Tips
Description

Discover how to build a best-in-class framework to ensure your communications drive positive customer experiences. Get actionable tips from a UX expert on how to:

- Create communications that are aligned with the customer journey

- Capture customer behavior to inform UX improvements

- Design communications that engage your customers with empathy and understanding

Speakers
Bjorn Hildahl - Quadient
Bjorn Hildahl
Track
Cxperts
Location
CXperts Room