Name
Evolving from Customer Communications Management (CCM) to Customer Experience Management (CXM)
Date & Time
Wednesday, October 14, 2020, 10:00 AM - 10:30 AM
Timezone
(UTC-04:00) Eastern Time (US & Canada)
Description
Consumer demands for personalized interactions in their preferred channels continues to increase. Hear how the Quadient maturity model and our solutions support the evolution from compliance-based CCM, to business user focused Core+ to customer-centered CXM.
Speakers
Location Name
EMEA/AMER Pres – Inspire Breakouts
CCM, CXM, Strategy
Healthcare, Insurance, Banking, Financial Services, Utilities, Telecoms, Service Provider, Government Partner
Inspire Suite