From the opening keynote on Tuesday, you’ve heard a lot about CXM and how it will help you improve the relevance of the work you do as customer expectations continue to rise. In this session, theory meets practice, as you learn what CXM meant to your current Quadient applications, why it’s important to your team and how you can use your existing Quadient technology to increase the value of what you already do within your organization. Some small adjustments in your approach to communication design is able to make large impacts to your organizations. We’ll point you in the right direction.