Name
The Three Cs of Customer Experience
Date & Time
Tuesday, October 13, 2020, 1:00 PM - 1:30 PM
Timezone
(UTC-04:00) Eastern Time (US & Canada)
Description
Customer Experience is the only differentiation left. Ingrid uses humor and facts from her 20 years as a business disrupter to teach audiences how they too, can transform a company by design. Learn about her proven framework of the three Cs of Customer Experience Strategy and Transformation: Culture, Competency, Credibility.
Speakers
Location Name
EMEA/AMER Presentations Room
CX, Keynote
Healthcare, Insurance, Banking, Financial Services, Utilities, Telecoms, Service Provider, Government Partner