Name
The Three Cs of Customer Experience
Date & Time
Wednesday, October 14, 2020, 1:30 PM - 2:00 PM
Timezone
(UTC+11:00) Sydney
Description
Customer Experience is the only differentiation left. Ingrid uses humor and facts from her 20 years as a business disrupter to teach audiences how they too, can transform a company by design. Learn about her proven framework of the three Cs of Customer Experience Strategy and Transformation: Culture, Competency, Credibility.
Location Name
APAC Presentations Room