Name
The Three Cs of Customer Experience.
Date & Time
Wednesday, October 14, 2020, 10:30 AM - 11:00 AM
Timezone
(UTC+08:00) Singapore
Description

Customer Experience is the only differentiation left. Ingrid uses humor and facts from her 20 years as a business disrupter to teach audiences how they too, can transform a company by design. Learn about her proven framework of the three Cs of Customer Experience Strategy and Transformation: Culture, Competency, Credibility.

Location Name
APAC Presentations Room